Tag Archives: Claims Handling
And the Beat Goes On…. – Bad Faith Claims Handling is Not Just Recent Behavior
The battle between policyholders and their insurance companies has been going on for many, many years. The 1972 case of Hanover Insurance Company v. Hallford is a finding of bad faith arising from a windstorm claim. In the underlying lawsuit, Mr. Hallf…
Policyholders Routinely Burned by Citizens Property Insurance Corporation
It’s no secret that Citizens Property Insurance Corporation routinely treats policyholders like numbers on a page. Despite its title as the state’s largest property insurer, Citizens consistently gets the most complaints from policyholders,…
Insurance Company Profits Soar Despite Alleged Insurance Fraud "Epidemic"
Insurance companies and insurance industry advocates consistently point to insurance fraud as a reason for higher insurance premiums. But, if insurance fraud is such a problem, why are property insurers still reaping massive profits? With profits like …
Colorado Courts Require Disclosure of the Attorney’s File When the Attorney Acts as an Insurance Adjuster, Part 2
Last week, I discussed a common discovery battle in bad faith insurance litigation—the battle for the attorney’s files in cases where the attorney acted as an adjuster on the claim. Policyholders prevented from obtaining discovery of these …
Colorado Courts Require Disclosure of the Attorney’s File When the Attorney Acts as an Insurance Adjuster
In nearly every bad faith case filed against an insurance company, the policyholder serves the insurer with discovery requests demanding a copy of the claims adjustment file. Often, the insurer’s lawyers produce some of the claims file, but objec…
Chubb Insurance Company — Networking Regarding Claims Practice Claims
In Chubb Calls Competitors Cheap And Unfair, I congratulated Chubb for pointing out claims handling problems within the insurance industry. Anybody can advertise in a certain way to make profits. Who knows the truth?In fairness to other insurance …
Many Insurance Vendors Write Scope and Price Higher or Lower Depending on Whether They Get the Job
Insurance contractors who write estimates for insurance companies with which they have close relationships have a conflict of interest. When contractors are not in league with insurers and they are making truly independent estimates they expect to comp…
Failure to Communicate with the Insured’s Contractor is Bad Faith
Late last year, Colorado’s appeals court determined that insurers have a good faith duty to communicate– not only with the insured, but also with anyone it was reasonably aware legitimately needed information pertaining to the handling of an ins…
What’s So Bad About Insurance Companies’ Use of Preferred Service Providers?
When policyholders suffer a property loss and their insurance adjuster confirms coverage for some or all of the loss, many policyholders will hear the following from their adjuster: “We [the insurer] have a Preferred Service Providers list of rec…
Insurance Company Adjusters and Attorneys Read This Blog
Many different people read this blog for many different reasons. I was in Dallas for a deposition involving a Hurricane Ike claim, where my client’s public adjuster was being deposed. The opposing attorney, Robert Radcliff, of Langley Weinstein, i…
